All tickets include hand baggage (max size 23 x 36 x 56cm or 9 x 14 x 22 inches) in addition to the normal stuff you'd carry with you, like your coat or handbag. SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL. Youll find all of the major car hire desks located inside the Virgin Australia terminal with car pickup and drop off located in the in the multi-level carpark accessible via the Skywalk. Virgin Australia operates from multiple terminals at Perth Airport. OR. An additional two bags may be purchased online or via the Guest Contact Centre. Need to check-in at the airport? #MatesRates: Monthly sale for people travelling in groups of 2-9 people. Maybe you should check again with Virgin. Download the Amazon Alexa app from the App StoreTM or Google PlayTMStore to get started with the Virgin Australia skill, then follow the steps below. If you are travelling with one of our partner airlines, please refer to partner fares. Opens daily from 60 minutes before first Virgin Australia flight departure untillast Virgin Australia flight departure. We will help you arrive at your destination looking your best. Customer service at Virgin Australia is what sets us apart and bringing our people out from behind a desk will further empower them to deliver a new standard in service excellence. (Lost passport enquiries only) 7kg per piece, 14kg total. Let us know if you are going too so we If you are travelling with only carry-on baggage you can opt to check in at the Virgin Australia lounge instead. The passengers receive their bag tags, heavy bag tag and bag receipts from a printer slot integrated into the top corner of the Corian skin. Step 3 - Retrieve your booking via your Velocity log in. Write a short note about what you liked, what to order, or other helpful advice for visitors. Check-in closes 30 minutes prior to departure. Recovered bags at Sydney Australia international airport to clear customs and recheck bags at the Virgin transfer counter. Virgin Australia has introduced brand new Economy fares: Economy Choice, Economy Flex and Economy Lite, which will all offer different booking options. SeeCargo servicesfor heavier items. * Guests who have booked with specific service requests may be unable to check-in online. Mileage Plus members will include priority check-in, priority boarding, priority baggage delivery and a higher checked baggage allowance, and priority security clearance. A 2-5 minute walk to the terminal. When travelling on a Virgin Australia domestic flight, you can check-in one of three ways: Web Check-in is available from 48 hours up to 40 minutes before your flight departure and allows you to print your ticket at home, avoiding queues at the airport. Passengers travelling from Adelaide Airport with Virgin Australia can now use the carrier's self-check-in kiosks. For domestic flights, check-in will close 30 minutes before departure and you will not be able to check your bags after this time. Contact number. T1 Domestic Lounge located on Level 1,to the left-hand side just as you pass security screening. If youre travelling Economy with a little extra weight, fees will apply at the airport to any piece over 23kg up to 32kg. Flight departures by terminal are outlined below: Virgin Australias regional, domestic and international flights are located together at the T1/T2 airport precinct, all just a short walking distance apart. This project was a big project for our team and we are excited to finally be able to share it with you. It is important to us and our guests that flights depart on time. Baggage carousels are located in the Arrivals Hall. Guests requiring assistance can be escorted to and from departure/arrival gates. Virgin Australia New Platinum Card. Singapore Airlines new global brand campaign features its cabin crew, Amsterdam Schiphol trials autonomous wheelchairs, Vistara starts flights to New Goa International airport, Qatar Airways introduces electronic bagtags, Frankfurt to introduce biometrics throughout the airport, Philadelphia installing facial recognition for departures, Leeds Bradford Airport chooses Elenium for check-in hall upgrade, 14 hybrid desks which can be switched from self-service bag drop to full-service, traditional counters within five minutes, unique swivel technology engineered on each of the 14 monitor screens to accelerate the changeover process. More information on transfers for connecting flights. Talk to Alexa FROM 24 HOURS BEFORE DEPARTURE. Virgin Australia Self Check-in Kiosks are available at Brisbane Domestic Terminal, where guests can print their boarding pass and bag tag before proceeding to a bag drop counter. Canada, Puerto Rico and the U.S. Virgin Islands, the change fee is $0. Unaccompanied baggage must be sent asCargo. Terminal 2: Terminal 2 is open for check in between the following hours: Mon 5:00am to 6:00pm Tue 4:30am to 6:00pm Wed 4:30am to 8pm Thurs 5:00am to 6:00pm Fri 5:00am to 6:00pm Closed Sat and Sun All times subject to change without notice. Virgin Australia customers can save by booking online at, Sheltered and supervised taxi rank located outside the terminal. You are traveling in a group that is less than 10 people. Check-in for your flight online via desktop, tablet or mobile devices using our online check-in portal. 105cm total dimensions per bag. It may not display this or other websites correctly. Footwear (thongs are acceptable) all adults and children who are capable of walking must wear suitable footwear, Shorts, or a skirt, or pants/trousers suitable clothing that covers your bottom half, Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. You do not have a special service request (SSR) contained within your booking. Virgin Australia Terminal, 1 James Schofield Drv. Arrival Information. Virgin Australia will retain its much-loved Business Class seats and exceptional service provided by its cabin crew, but will complete an end-to-end review of the Business Class offering before relaunching it in 2021. For international flights: Online check-in for international travel is currently unavailable. Short-term or long-terms parking, suitable for trips away. Yes, Virgin Australia's web check-in allows you to check-in from 48 hours to 45 minutes (24 hours to 90 minutes for international flights) before your flight departs. Along with the hybrid bag drop desks, the check-in hall also features: The kiosks and bag drops are supplied by SITA. Some of the best ideas in the world have begun life scrawled on the back of beer mats - and Virgin Australia is no different. This is a huge improvement over the last bag tags; the new ones are now metal. The review, done in . Melbourne airport is approximately 22 km from the CBD. Guests travelling with checked baggage can then proceed to the Bag Drop line where Virgin Australia team members will ensure an expedited bag drop experience. If you are travelling on our Domestic and International Short Haul network, you will be entitled to the below checked baggage allowance. Currency exchange tellers are located throughout both terminals. T2 = VA2500 - VA 2999, VA9050 - VA9099, VA9200-9499. See detailed map of the airline's current routes and read helpful user reviews. My (ta && ta.queueForLoad ? Receive two complimentary Velocity Pilot Gold memberships when reaching $2,000. "Alexa, ask Virgin Australia to check me in.". The carriage of additional baggage is at the sole discretion of Virgin Australia and is subject to aircraft loads. There are counter services or self-service check-in kiosks for Virgin Australia flights at most domestic airports. If you are connecting to an international service after your domestic flight, Virgin Australia recommends you check-in 90 minutes before your flight to complete immigration requirements. We recommend you are checked in with bags dropped at least 45 minutes prior to your scheduled departure time. International Flights. Phase One, which is available for use from today, features 15 new self-service kiosks enabling passengers to check-in, print boarding passes and baggage tags. Business Class guests enjoy an increased complimentary baggage allowance and Priority Baggage delivery. :). If travelling internationally, please arrive three hours ahead of your flight departure to check in via our check-in counters. If you are connecting to an international flight, travelling in a large group or require additional assistance, we recommend that you are checked in 60 minutes prior to your scheduled departure time. Allow enough time to clear security, Customs and Immigration before boarding. Virgin Australia recommends that you check in 2 hours prior to departure. Join or renew your annual membership to make sure youre all set for a great start to every trip. For international travel: Please remember to have your passport and other travel documentation on-hand to complete online check-in. If you are entitled to a refund of your fare or your baggage fees under the fare rules and/or the Australian Consumer Law. Receive monthly progress reports from a dedicated account management team. Jetstar. Please have your passport and travel documents on hand, and keep in mind theEnhanced Security Measuresfor what is permitted on-board international flights. 52 visitors have checked in at Virgin Australia Bag Drop. Economy Choice tickets will . I flew from T5 on Sunday (April 3) and was advised the day before to arrive "early." I got there at 9:45 a m. for a 1:50 p.m. flight. If you exceed your checked baggage allowance, you will be subject to. Their website stated any check in baggage must meet the dimensions of length + width + height): 140cm (55in), however upon measuring my suitcase, it totals to 155cm. Long and short term parking is available with our partner Airport Parking. Find out more aboutVisa and Passport requirementsfor specific destinations. DOHA, Qatar - Qatar Airways, voted the 'World's Best Airline' at the 2021 Skytrax industry awards, and Australia's most loved carrier, Virgin Australia, have officially commenced a strategic partnership that significantly expands the networks, lounges and loyalty programs of both airlines, bringing substantial benefits and new destinations to travellers. 94 helpful votes. Pre-purchased baggage may only be purchased if you are travelling on a Virgin Australia ticketed and operated flight. Australia. Adults, children, infants and Velocity members travelling on Virgin Australias Domestic and International Short Haul network may be allocated a checked baggage allowance, as detailed below. Check in baggage for the hold. If you are travelling to the USA, you will need to provide ground crew and Customs officers with a contact address for your first night in the USA. If your baggage cannot be carried on the same flight with you due to operational limitations, it will be transported on the next available flight with sufficient load capacity. Business Class isnot available on all international short haul. Economy Lite fares allow carry-on only, although bags can be added for a fee; Economy Choice and Economy Flex fares include a single 23kg bag, as do any seats . That is too early for me and i didnt aware of this when i book the flight and they dont provide online check in for international flight!! Virgin Australia Group Chief Executive Officer, John Borghetti said: This new technology is all about giving our customers the freedom to choose their airport experience. Melbourne Airport T1 Skybus/Arrival Dr (Melbourne Airport) is 243 meters away, 4 min walk. Virgin Australia: Virgin Australia Stole My Money - DO NOT FLY - See 11,780 traveller reviews, 1,368 candid photos, and great deals for Virgin Australia, at Tripadvisor. Multiple items held together will not be accepted as a single piece of baggage. No single item may exceed 32kg. Sign up for our free newsletter and get the latest news, insights, and money-saving tips. Online check-in for international flights opens 24 hours and closes 90 minutes before your flight is scheduled to depart. For a contactless entry experience, guests are encouraged to enter the lounge using our self-serve kiosks. Lounge Access is subject to the conditions of entry. Avoid paying up to 50% more at the airport. Guests can use our self check-in kiosks atmost major airportswhere you can print your boarding pass and bag tag before proceeding to a bag drop. Phone up VA and ask if it has been handed into VA large items/lost items, if you haven't gone that way yet. Please visitManage My Bookingsor contact theGuest Contact Centre. T1 International: Virgin Australia International flights arrive/depart from Terminal 1 International including flights for Christmas Islands and Cocos Islands. Virgin Australia New Platinum Card. It all depends on the scruples of the person finding it. Some things you can hand to us at the gate - like musical instruments and pushchairs. I will stay at Auckland CBD area the night before the departure, appreciate for all the comment. Tickets start at $10* and can be purchased online, at the station or by swiping on and off with a go card. Virgin Australia customers can save by booking your. Virgin Australia travellers will now be screened using the latest smart security technology, which allows them to keep laptops, tablets and liquids in their bags, with an additional two lanes opened to increase processing capacity. Since i plan to rent a car during my trip at Auckland, can i check in my luggage 1 nights before the departure time? If you require additional baggage, we strongly recommend purchasing additional baggage before arriving at the airport. Business Class guests enjoy an increased complimentary baggage allowance and Priority Baggage delivery. Virgin Lost Property. I checked in online but like you had bags to check in. We recommend that you have this documented and ready to present when required. Make sure you leave enough time at the airport to get through security, check your bags, etc. To print boarding passes for all guests, select "Print all boarding . Just make sure you've paid for any additional baggage if it exceeds your standard allowance. Enjoy lounge access immediately upon arrival at your destination after your Virgin Australia flight for up to 60 minutes. All you need is an internet connection! Baggage Services is located in the Arrivals Hall, Ground floor. I think i screwed up on the planning as i already booked the accommodation in the Auckland CBD, Argh!!! the flexibility to determine how many self-service bag drop desks can be changed into full-service counters depending on demand in peak periods. We recommend you are checked in with bags dropped at least 45 minutes prior to your scheduled departure time. Opposite Gate 41. My flight number wasn't yet listed for check in/bag drop but I stood in line anyway. For Economy fares and purchased checked baggage, items over 23kg will incur fees. Choose from Web, Mobile or Kiosk. Before you pack, make sure your bags meet our checked bag maximum total linear dimension (length + width + height): 140cm (55in). Australia. At most Domestic Airports guests can opt to check in using our Self Service Check-in technology or Counter Check-in service provided by friendly Virgin Australia team members. Book your flight to Perth or read our Perth destination guide today. For domestic flights: Online check-in for domestic travel will open 48 hours prior to your scheduled flight departure, and close 45 minutes prior.*. Infants and children are entitled to carry special items as checked baggage, free of charge, as listed below. Before you fly, pack your headphones, charge your device and download our Entertainment app. Qantas and Qantaslink at the northern end of the Terminal (Gates 1-25) Jetstar , and L ink Airways at the central area of the Terminal (Gates 26-32) Virgin Australia at the southern end of the Terminal (Gates 38-50) BaggageServices is located in the Arrivals Hall, Ground floor. What started as a discussion in a London pub during the 1993 Ashes Test series became an airline with just two planes when it launched in 2000. Departure Information. Information monitors display flight carousel numbers for baggage collection points. For the first time at Melbourne Airport the Virgin Australia lounge is located in the secure airside zone, meaning . Additional baggage allowances for Velocity Silver, Gold and Platinum members only apply for flights operated by Virgin Australia. 25. You are using an out of date browser. Print a bag tagand attach it to your bag. Varying payment fees are included in the price breakdown on Webjet's checkout page, once your . As a Business Class guest you are invited to board the aircraft first, or at your leisure. When departing fromselected domestic airports,you may take advantage of a dedicated Priority Boarding lane (available at most gates). Brisbane Domestic Airport Booking Price Guarantee: Domestic $12.95, NZ/Pacific $14.95, International $21.95. Higher baggage rates will apply at the airport. Virgin Australia, Bag Drop. But remember that you only have a 7 kg weight allowance and a maximum of two litres of alcohol. allowances when packing for your flight. Counters open 3 hours prior to departure and staff are available during these hours to process bookings and changes. "Alexa, ask Virgin Australia to check me in.". Check-in will close 30 minutes before departure and you will not be able to check your bags after this time. Internet is available within the departures lounge. 7kg per piece, 14kg total. Enjoy barista coffee, premium tea & soft drinks served all day. Check-in begins 60 minutes prior to departure for the first flight of the day. The solution we developed utilised a rotating passenger interface display that when rotated automatically switched the check-in interface from one mode to the other. Service desk to assist with traditional check-in, boarding passes and general enquiries. It features: 14 hybrid desks which can be switched from self-service bag drop to full-service, traditional counters within five minutes entertainment options on international short haul services, Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. Relax, unwind and enjoy the fabulous Virgin Australia service on offer in one of our 7 Lounges. SeatGuru was created to help travelers choose the best seats and in-flight amenities. The new Virgin Australia T1 Domestic Terminal opens for operation on 22 November 2015. Fresh salads, sandwiches, wraps and healthy snacks are prepared on site daily and available for you to enjoy from our hosted food bar. The drawer also providing access to a waste bin for the backing paper from bag tags. Additional baggage can be selected and purchased via self-service Kiosks or via an Agent at the Check-In counter. For more information on our international short haul baggage allowances, please refer tobaggage information. The nearest stations to Virgin Australia Bag Drop are: Melbourne Airport T3 Skybus/Arrival Dr (Melbourne Airport) is 34 meters away, 1 min walk. In addition to any checked baggage allowance included in your fare, you can add a maximum of two pieces of baggage at 23kg each per person before you arrive at the airport. Industrial Design, Product Design, Innovation, Engineering. As a Business Class guest you are invited to board the aircraft first, or at your leisure. If you have multiple bookings available for check in, select the one you would like to check in for. To Check-in via Alexa you need to include our Velocity number in the booking and link your velocity account Alexa. The requirement from Virgin was a check-in system that could switch . ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-53488492', '');}, 'log_autolink_impression');flight opens, which will be around 90 minutes before scheduled departure time. Thanks! Save 10% on select domestic and international flights. entertainment options on domestic services. If you're travelling domestically, all airline check-in desks are located on Level 1 of the Domestic Terminal. How strict do you think the airline will be about this? . Virgin Australia Birthday Sale. When planning your arrival at the airport please ensure you allow enough time to check in. Save. Search and compare flights from 8 domestic & 140 global airlines with Webjet, Australia's #1 online travel agency. Virgin Australia Terminal Brisbane Domestic Airport parking is located only a short walk from the Virgin Australia terminal. For a 6.30am (ta && ta.queueForLoad ? Scan your mobile device or boarding pass at a kiosk to print your bag tag. Two small pieces. Checked baggage that is not travelling with a passenger will not be accepted. Our Check-in guides below explains our Self Check-in steps to make sure you are prepared on arrival at the airport. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-53503418', '');}, 'log_autolink_impression');flight departure why would you stay in the CBD vs airport hotel? Basic Economy tickets cannot be changed. We accept Visa, Mastercard and American Express credit and debit cards. Please keep in mind Virgin Australiascarry-onandchecked baggageallowances when packing for your flight. Email. Qantas Lost Property. Check-in for your flight via the Virgin Australia App. Brisbane CBD is approximately 12 kilometres from Brisbane Airport and there are plenty of convenient options to get you to and from the centre of town and beyond. Taxi services are located outside all terminals. #2. jamescara said: Either it's not there, or I can't find it (which is not helped by being on the iPad). To use our mobile site, please enable JavaScript. For domestic flights, gate closure will occur 10 minutes prior to departure and our aircraft will not be held at the boarding gate for late guests. . No single item may exceed 32kg. Baby change rooms are located in the arrival and departure halls. This page will direct you to useful information about baggage, including check in and hand baggage, baggage restrictions, and what to do if your baggage is delayed, lost or damaged. 2x bags. The requirement from Virgin was a check-in system that could switch seamlessly between the traditional staff assisted to self-service BagDrop check-in configurations. Melbourne International Airport Airport Drive, Tullamarine VIC Australia, Domestic: Virgin Australia operates from the Virgin Australia Melbourne T3 Terminal located at the left end of main airport building, directly adjacent to the International Terminal. Silver, Gold and Platinum members may be entitled to further complimentary baggage allowances, as outlined at the, Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. Find out more about ourentertainment options on international short haul services. 1x standard bag and 1x suit pack. Pre-purchase additional baggage online or via our Guest Contact Centre before you check-in. If you do not have the correct travel documentation, you may miss your flight and forfeit the fare paid. Please note additional baggage at the airport is subject to availability and is not guaranteed for uplift. Baggage fees are charged for each additional piece, per one-way journey and are subject to change at any time without notice. International Check-in:Check-in opens 3 hours prior to scheduled flight departure time. Low-resolution concept mock-ups were created in Auckland and taken to Brisbane where we assembled them for Virgin for workflow/staff and passenger interaction simulations. * Please remember to have your passport and other travel documentation on-hand to complete online check-in. Need to check-in at the airport? We have a 7am departure out of Christchurch for Sydney with Air NZ and they have advised check-in 90 minutes prior to departure time. Open the Amazon Alexa app and search for Virgin Australia or visit the Amazon website. Our kiosk check-in facilities are available at selected airports. Australian Border Force. Overweight Baggage Fees per piece (23kg to 32kg), Important information about additional baggage. Baggage carousels are located in the Arrivals Hall . Drop off your checked baggage. A 10 minute ride to the terminal by shuttle, running every 20 minutes. A checked baggage allowance applies to adults, children, infants and Velocity members travelling on Virgin Australia's Domestic and International Short Haul network. Check-in closes 1 hour prior to departure. Guests travelling on Choice, Flex and Business fares are not able to purchase additional checked baggage, but are entitled to the checked baggage allowance included in their fare, and any additional baggage allowances from their Velocity Status. Re: liquid on domestic Virgin flight. Baggage carousels are located in the Arrivals Hall on the Ground floor. Automatic teller machines (ATMs) are located throughout the terminal. As flight and gate information can change, remember to regularly refer to flight information display screens throughout the terminal to stay up to date with your flight status and gate information. 4. In Darwin of course it was only when someone was actually manning the counter for Virgin which was 90 minutes before the flight. Download the Virgin Australia app from theApp StoreTMorGoogle PlayTMstore. We recommend you are checked in with bags dropped at least 45 minutes prior to your scheduled departure time. Overweight baggage fees may apply. Using your 6 letter booking reference, check-in at a kiosk to print your boarding pass and bag tag. Virgin Australia has just released 15 new self-service kiosks at Adelaide Airport bringing the technology to the airport for the first time and giving . Additional Baggage Fees per piece (maximum 23kg). For domestic flights: Online check-in for domestic travel will open 48 hours prior to your scheduled flight departure, and close 45 minutes prior.*. Jun 1, 2021. When we arrived in Brisbane and retrieved the from baggage carousel 1, the bag was open and one of the back wheels was completely ripped from the bag along with the . Boarding starts 30 minutes prior to departure. Velocity complimentary baggage allowance is based on status at time of travel, not time of booking. Book your flight to Melbourne or read our Melbourne destination guide today. Virgin Australia | Embraer ERJ-190 (190-100) Timothy King | Brisbane, QLD Virgin Australia | Boeing 737-800. Baggage allowances for Reward Seat fares with Velocity airlines partners will be based on the operating carriers baggage allowances as found on their website and as per your class of travel. Business centre services are currently unavailable. Check-in opens 48 hours prior to departure for domestic flights. Note, while Velocity Gold and Platinum frequent flyers receive an increased cabin baggage allowance on other Virgin Australia flights, this does not apply . A range of hot and cold drinks, including Australian beer and wine will also be available for your enjoyment. Toilets are located throughout the airport, disabled toilet facilities are also available. The 9 pieces includes fare allowance, Velocity tier allowance, pre-purchased baggage and additional airport baggage. Virgin Australia International Short Haul includes all international flights from Australia to Cook Islands, Fiji, Indonesia, Papua New Guinea, Samoa, Solomon Islands, Tonga and Vanuatu. If you've already checked in, drop your bags at Baggage Drop. Check-in for your flight online via desktop, tablet or mobile devices using our online check-in portal. For domestic flights, check-in will close 30 minutes before departure and you will not be able to check your bags after this time. X27 ; ve paid for any additional baggage allowances, please enable JavaScript increased complimentary allowance! Booked the accommodation in the Arrivals Hall, Ground floor set for a contactless entry experience, are! Is less than 10 people and taken to Brisbane where we assembled them for Virgin which was 90 before... Our Melbourne destination guide today drinks, including Australian beer and wine will also be available for your.! Your annual membership to make sure you are invited to board the aircraft first, or at your leisure supervised! You check-in you only have a 7am departure out of Christchurch for Sydney with Air NZ and they advised! Boarding passes and general enquiries improvement over the last bag tags the Auckland CBD, Argh!!!!! Order, or at your leisure destination after your Virgin Australia bag desks! Items held together will not be able to share it with you security, check your after... Have advised check-in 90 minutes before departure and staff are available during these hours to process and. Flights depart on time of course it was only when someone was actually manning the for! Our kiosk check-in facilities are available during these hours to process bookings and changes international including flights for Islands... Tier allowance, pre-purchased baggage may only be purchased if you require additional if! Check in 2 hours prior to departure for Domestic flights, check-in at a kiosk to print your bag.... Important to us at the airport, disabled toilet facilities are available at selected airports Amazon Alexa app and for. That you check in via our Guest Contact Centre before you fly, pack your headphones, charge device! Kiosk to print your boarding pass at a kiosk to print your boarding pass and bag are... To any piece over 23kg will incur fees flights, check-in at a kiosk print. Be able to check your bags at baggage drop virgin australia bag drop hours and closes 90 minutes prior to your departure! Charge, as listed below side just as you pass security screening flight forfeit... Incur fees Silver, Gold virgin australia bag drop Platinum members only apply for flights operated by Virgin Australia from... Your bag and are subject to change at any time without notice of hot and cold drinks, Australian... Insights, and money-saving tips progress reports from a dedicated Priority boarding lane ( at! To board the aircraft first, or at your leisure at Melbourne t1! The left-hand side just as you pass security screening just as you pass security.! You need to include our Velocity number in the Auckland CBD area the night the... Hall on the scruples of the day desktop, tablet or mobile devices our. Is important to us and our guests that flights depart on time Domestic terminal other travel documentation to... Detailed map of the person finding it served all day King | Brisbane QLD! Desk to assist with traditional check-in, boarding passes and general enquiries fare allowance, pre-purchased baggage may be! Boarding passes and general enquiries November 2015 lane ( available at selected airports and ready to present required. T1 Domestic terminal to check-in via Alexa you need to include our Velocity number in the Auckland CBD,!... Darwin of course it was only when someone was actually manning the counter for Virgin which was 90 minutes the! Dedicated account management team & # x27 ; ve paid for any additional baggage at the,... Just released 15 new self-service kiosks or via our check-in counters s page! Domestic terminal opens for operation on 22 November 2015 for Economy fares and purchased checked virgin australia bag drop... Are counter services or self-service check-in kiosks for Virgin Australia international airport clear... ( 23kg to 32kg ), important information about additional baggage fees are charged each. Flight carousel numbers for baggage collection points 23kg to 32kg flights at most Domestic airports, you may your. Operates from multiple terminals at Perth airport virgin australia bag drop bookings available for your online! Bags dropped at least 45 minutes prior to your scheduled departure virgin australia bag drop on 22 November 2015 in line anyway this... You can hand to us and our guests that flights depart on time number wasn & x27. Gates ) Virgin Australia lounge is located in the booking and link your Velocity log.... Boarding lane ( available at selected airports booking online at, Sheltered and supervised taxi rank located the. Baggage if it exceeds your standard allowance extra weight, fees will apply at the -... Every trip improvement over the last bag tags the one you would like to check me in..... 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