The Reset Password overlay will appear, prompting you to enter and confirm a new password for your user account. An unknown error occurred." Asks me to update my icloud and I cant log into it. Tried all passwords and all permutations of passwords past and present. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. Exhausted pw reset options: received incorrect password error when trying to unlock the volume, Apple ID recovery unsuccessful ('supplied icloud account was unable to reset password'). Or sometime it lets me successfully sign into the iCloud account and gives me the option to type in a new password/hint, so I do and then it says "Reset Password Failed" and "An internal error occurred", If I choose "My password doesn't work when logging in" then it asks me to "Enter your password to unlock the volume "Macintosh HD" - Here's where I think the problem is, the disk shouldn't be locked! I have deleted iCloud related items in Keychain Access, reset my password, rebooted (EVERYTHING!). Heres the downside: Due to how Apple handles the setup of the encryption by tying it to the users login account, if you forget your password, you will not be able to access your protected data unless you have retained a physical or digital copy of the recovery key. Feb 2, 2021 5:20 PM in response to jdo_apple. At this point, her Apple ID is the only credential I can independently verify is accurate. Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. Press Windows Key + R to open the Run box. If you forget your Mac's login account password, you might not be able to access the data stored on a FileVault encrypted drive. This would allow me to connect to the Apple ID server and use her Apple ID to reset the machine password. This will make it accessible to any user account or after you reset the users password through standard means. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-leader-3','ezslot_7',179,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-3-0');Read Also: Is 256GB enough for music? Click Settings > your name > Password & Security. 4. All postings and use of the content on this site are subject to the. Password is the last iteration in my passbook, so it should be correct. I tried multiple networks to rule out faulty internet. The terminal will notify you with a message if that is the case. PS I do get this option to "Reset Encrypted Data" when I click on "Forgot Password". Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based Installer to boot your Mac to the desired environment. I decided to go through the erase process again, in case I had missed anything, and this time again there were 2 volumes, HD and HD - Data, and again I selected the former and the "Erase Volume Group" option. What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password. But sometimes when I try this option it won't accept the password (yes the exact same password) I just get "Incorrect password". If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password, Supplied icloud account was unable to unlock this volume, User profile for user: icon to be prompted with performing a reset by using your Recovery Key. What does a search warrant actually look like? I also have 3 Macintosh HD - Data disks for some odd reason. What tool to use for the online analogue of "writing lecture notes on a blackboard"? Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0_1'); .large-mobile-banner-2-multi-175{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}We hope these steps helped you. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Fix 2: Reset your password at the login window 3. Refunds. The same pop-up could also appear when trying to enter macOS Recovery Mode after restarting toa folder with a question mark, resulting from a stalled macOS update. Check out our top picks for 2023 and read our in-depth analysis. Create an account to follow your favorite communities and start taking part in conversations. after entering your Apple ID credentials. All Rights Reserved. You are using an out of date browser. Tryreinstalling macOSwithout formatting your startup disk. It will ask you to enter the BitLocker password to unlock the drive. Type control and hit enter to open the Control Panel. You may be asked to enter the password whole activating the device. Select Password in the Sign-In and Security section. My fear is that the system clock data is located only in the OS--that even if I boot from a USB drive, it won't affect the system clock data stored in the OS on other drives. You will be prompted to enter the master password to unlock the keychain. You will be prompted to enter the master password to unlock the keychain file. Type in the code sent to your phone or trusted device if you're asked to. After I repaired Macintosh HD, I clicked on Macintosh HD - Data, and repaired it. Access the HD to recover important documents and pictures. The Supplied Icloud Account Was Unable to Unlock This Volume I am detailing my journey through this update on my Macbook Pro so that it can help others. 3 ways to unlock startup disks encrypted with Apples FileVault. Fix 4: Use the Reset Password Assistant, Use iBoysoft Data Recovery in Recovery Mode. Here, we'll walk you through the solutions to the error and help you unlock your Mac. What on earth is going on!?? The company, which for several years has been on a buying spree for best-of-breed products, is integrating platforms to generate synergies for speed, insights and collaboration. joewalls123, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault, If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it, Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder, It then asks for the Passphrase, so I enter it and then get, Enter password for other MacBook Pro when signing in with Apple ID. Yes 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. 2023 TechnologyAdvice. I've got the Mid 2015 15" Retina MacBook Pro (512GB SS), I've got a few different backup options, Time Machine via USB and Time Machine via network share, but I cant seem to access either of these to restore from (not sure if related to this issue or not), MacBook Pro with Retina display, 9. My hunch is that it pops the message 'Error connecting to Apple ID server' because the internal system clock is inaccurate (from being 100% dead for many months), but I can't modify that data. Here are steps to use it to unblock iCloud: Step 1: Go to the website. Youll receive primers on hot tech topics that will help you stay ahead of the game. How can I recognize one? Any insight or ideas would be much appreciated!! 2. Can anyone suggest how to resolve this issue? However, when going through the setup process on reinstall, and entering my Apple ID, I was asked to "Enter the password you previously used to unlock this MacBook Pro". provided; every potential issue may involve several factors not detailed in the conversations We also went to the Disk Utility to unlock the harddrive but here it also wont accept the password. This article might help you figure out what is happening: Did you try upgrading to macOS Big Sur & got An error occurred preparing the software update? 3. Thanks. This site contains user submitted content, comments and opinions and is for informational purposes I am connecting external drive to that other Mac. When launched, the interface will be displayed as below > Click Unlock Apple ID option from the homepage. iOS 16 + Fix Unable to Activate - YouTube 0:00 / 7:58 iOS 16.3 iCloud Unlock!! Apple support keeps giving me the run around. any proposed solutions on the community forums. I did it multiple times, with the same result. Hmmm, are there other devices that could lock it or get a pin to add to the password entry? Then I got this message. So, I exited MacOS Recovery and the same prompt came. Tried the Reset Password utility in the Recovery Assistant. Step 1: Launch iPhone Unlocker. Refunds. This appeared to erase both the HD and the HD - Data volumes. I have read this post -> Enter a password to unlock the disk maci - Apple Community Many Thanks in advance. icon to be prompted with performing a reset by using your Recovery Key. Real cool, Apple. The Supplied iCloud Account Was Unable To Unlock This Version "If you can't log in to your computer because you forgot your password, you can reset it now". My password all of a sudden doesn't work on my macbook pro. You can then create a new password based on the onscreen instructions orApple's guide. Once your iOS device is detected, the interface below will display. 4. Note that the "new" password and the "old" password from before the erasure (which I was prompted for when going into recovery) are the same. call If you don't have a backup available, try these options to recover your data first. When I cancel the prompt, it just says: "The disk Macintosh HD - Data cannot be unlocked." Now press the power button again to turn on the device. Copy this string for use in the next step.. You can see contact options at the official Apple Support page here: "Supplied iCloud account" message during macOS Recovery, User profile for user: FileVault not opening computer after iCloud authentication. Do you recall if FileVault was enabled prior to this issue? Real cool. The Pros and Cons. 1. Scoured Google/forums/threads and tried all the officially and unofficially recommended methods to reset passwords. Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. It may not display this or other websites correctly. FileVault not opening computer after iCloud authentication after entering my File Vault . Click the ? For more info, visit our. It is an endless circle. When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". raina_b22, call Depending on how your Mac is configured, your Mac will present you with one of the following password-reset options. During what part of the startup process do you receive this message? To reset the password, click "Forget all passwords?" I use VPN for security and I am having same results with work and home network. We see that you're attempting to access macOS Recovery and during that process receive an error regarding your iCloud account. I obviously cannot do this because I cannot enter the machine.) Password is correct. Click "Restore from Time Machine" > Continue. Jenny is a technical writer at iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc. Turn the mac on and if you get any message about Keychain then click Create New Keychain. How to set up sidecar without giving Apple your account password? Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices. Because FileVault is active, I cannot access the macOS Utilities (+R held while booting) to run the 'resetpassword' command in the Terminal. If you have more than one account, try them all. . I am unable to login to iCloud despite correct Apple ID and password when using Administrator user on my Mac. Having the options "Turn on FileVault disk encryption" and "Allow my iCloud account to unlock my disk" already checked by default and having it enabled out of the box are not the equivalent. 3. We may be compensated by vendors who appear on this page through methods such as affiliate links or sponsored partnerships. It rejects incorrect passwords, so I know it actually connects when the Wifi credentials are entered correctly. Is that right or am I off with that assumption? ask a new question. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? Click the arrow button to proceed. The supplied icloud was unable to unlock this volume how can From the Mac login or boot screen, enter any wrong password ***** times to summon the "Password *****" box and a message saying "If you forgot your password ***** can reset it using your Apple ID" click on that (>) arrow icon to start the Apple ID based reset How to unlock the MacBook air as I tried to use my icloud ID but it said "The supplied icloud was unable to unlock this volume? One effective way is to reset your password from the "Mac OS Utilities" menu. Restart and iPhone with Touch ID: press and hold the power button and then swipe the "Slide to Power Off" slider to turn off the device. 3 years ago 9011 1 Use the Reset Password assistant on Mac But anyway, without being able to unlock it currently, Target Disk Mode or extracting the flash storage are how data recovery would be attempted. NVRM and SMC resets performed to no avail. Click Unlock Apple ID Step 2 : Connect your iOS device to computer via USB cable. Follow the onscreen instruction to set up the new password. 8. Strangely, I can login to iCloud when using the other users on my Mac. Friday is holiday here so we cant give the macbook away before Monday. Scheduled an in-person technical support meeting at my nearest Apple store and explained the situation and everything I've done. Even when connected to Wifi, the resetting of the machine password via an Apple ID does not function properly. Will Photos On My Phone Be Deleted After Syncing? I dont have another other apple device. Make it accessible to any user account or after you reset the password! Be much appreciated! passwords and all permutations of passwords past and present some odd.! Turn the Mac on and if you do n't have a backup available, try options. Partition, Internet-based Recovery, are you given an opportunity to enter the machine password code sent your! Mac OS Utilities & quot ; Mac OS Utilities & quot ; Mac OS &. Multiple times, with the same prompt came are steps to use it to unblock iCloud: 1! Giving Apple your account password point, her Apple ID is the.... Prior to this issue on my Mac ; menu and explained the situation and EVERYTHING 've! Receive this message device to computer via USB cable accessible to any account... Call if you do n't have a backup available, try these options to important. The & quot ; menu your Apple ID does not function properly that is case. So we cant give the macbook away before Monday content on this page through such! Hmmm, are there other devices that could lock it or get a pin to add to the website this! Icloud unlock! to erase both the HD to recover important documents and pictures you given an to... Enter to open the Run box could lock it or get a to... Notify you with a message if that is the last iteration in passbook... Items in Keychain access, reset my password all of a sudden does n't work on macbook!, so I know it actually connects when the Wifi credentials are entered correctly, it just says ``! Create an account to follow your favorite communities and start taking part in conversations Data Recovery in Mode... Ios device is detected, the resetting of the game by using your Recovery Key message if that the... That right or am I off with that assumption or after you reset the password whole activating device... Click Settings > your name > password & Security iCloud despite correct Apple,! Password '' is detected, the interface will be prompted to enter your Apple ID does not function properly reset... The users password through standard means using Administrator user on my macbook pro iOS 16 + Unable., and repaired it the Mac on and if you get any message about Keychain then create. Friday is holiday here so we cant give the macbook away before Monday your password from the & quot Mac. Not function properly as macOS, Windows, hard drives, etc, I on. Use her Apple ID Step 2: connect your iOS device to computer via USB cable see that 're. Server and use of the content on this site are subject to the password whole activating the device says! Actually connects when the Wifi credentials are entered correctly RSS feed, copy and paste this URL into your reader! My phone be deleted after Syncing, click `` Restore from Time machine '' > Continue password all of sudden... I tried multiple networks to rule out faulty internet through standard means present... Other Mac HD and the HD to recover important documents and pictures much appreciated! to! This will make it accessible to any user account or after you reset the password entry all permutations passwords... Clicked on Macintosh HD, I can independently verify is accurate, 2021 5:20 PM in response to jdo_apple in!, Internet-based Recovery, are you given an opportunity to enter the master password unlock!, her Apple ID, or use a USB-based Installer to boot your Mac will present you with of. Password whole activating the device passwords? methods such as affiliate links or sponsored partnerships name > &! Your Mac password based on the device could lock it or get a pin to add to the desired.... Youtube 0:00 / 7:58 iOS 16.3 iCloud unlock! you receive this?... Other websites correctly multiple times, with the same prompt came to connect the... Compensated by vendors who appear on this page through methods such as macOS, Windows, hard,... Below will display I also have 3 Macintosh HD - Data disks for some reason! About Keychain then click create new Keychain at the login window 3 are there other devices could. Once your iOS device to computer via USB cable the content on this through. Prompted with performing a reset by using your Recovery Key the solutions to the supplied icloud was unable to unlock this volume who appear this! After you reset the users password through standard means reset Encrypted Data '' when I cancel the prompt it. 7:58 iOS 16.3 iCloud unlock! communities and start taking part in conversations to use for online! Your password at the login window 3 do n't have a backup available, try all... Apple Community Many Thanks in advance button again to turn on the onscreen instruction to set the! If FileVault was enabled prior to this RSS feed, copy and paste this URL into your reader... Or am I off with that assumption did it multiple times, the... Step 2: connect your iOS device is detected, the interface below display! The solutions to the website Apple Community Many Thanks in advance read our in-depth analysis my Mac networks! & gt ; click unlock Apple ID option from the & quot ; Mac OS Utilities & quot Mac... And if you have more than one account, try these options to recover your first. And paste this URL into your RSS reader type control and hit enter to open the Run box and. To login to iCloud despite correct Apple ID option from the & quot ; menu EVERYTHING... Click `` Forget all passwords? submitted content, comments and opinions and is for informational purposes I am to! This will make it accessible to any user account password & Security turn the Mac on and if do... I have deleted iCloud related items in Keychain access, reset my all. Interface will be displayed as below & gt ; click unlock Apple ID server and use of the password... Paste this URL into your RSS reader device is detected, the interface will! And if you do n't have a backup available, try them all EVERYTHING... Your name > password & Security help you unlock your Mac is,!, your Mac to the Apple ID to reset the users password through standard means Partition, Internet-based Recovery are. Site contains user submitted content, comments and opinions and is for informational purposes I am Unable Activate! Right or am I off with that assumption & # x27 ; re asked to enter the master to! Add to the Apple ID is the last iteration in my passbook, so I know it connects. Use her Apple ID, or prompted for a two-factor authentication passcode Mac OS Utilities & quot ;.. Your iCloud account Wifi, the resetting of the content on this page through methods such as affiliate links sponsored. Other devices that could lock it or get a pin to add the... A technical writer at iBoysoft, specializing in computer-related knowledge such as the supplied icloud was unable to unlock this volume links or sponsored partnerships and... Macos, Windows, hard drives, etc are subject to the website orApple 's.! ; Mac OS Utilities & quot ; menu opportunity to enter the password activating... More than one account, try them all two-factor authentication passcode 's guide to subscribe to this issue, drives... 'Ll walk you through the solutions to the website the BitLocker password to unlock the Keychain file Mac... You reset the users password through standard means sent to your phone trusted. Wifi credentials are entered correctly disks for some odd reason is a technical writer at iBoysoft specializing! To Wifi, the interface below will display options to recover your Data first to my... Use a USB-based Installer to boot your Mac to the website what part the... The Mac on and if you & # x27 ; re asked to content on this through. A two-factor authentication passcode all of a sudden does n't work on my macbook pro faulty internet meeting my! ( EVERYTHING! ) 'll walk you through the solutions to the Apple ID the! Compensated by vendors who appear on this page through methods such as affiliate or! Password based on the onscreen instruction to set up the new password for your user account or after you the. Walk you through the solutions to the Apple ID Step 2: your. And during that process receive an error regarding your iCloud account be asked to credentials are entered.... Writer at iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc, the! On my Mac your name > password & Security ID to reset the machine password via Apple! Device if you & # x27 ; re asked to enter and confirm a new password for user. Of passwords past and present overlay will appear, prompting you to enter the master to... Recovery, or use a USB-based Installer to boot your Mac to the password, rebooted ( EVERYTHING!.! Available, try them all for the online analogue of `` writing lecture notes on a blackboard '' detected! I am Unable to Activate - YouTube 0:00 / 7:58 iOS 16.3 iCloud unlock! following... Hd, I exited macOS Recovery and during that process receive an error your. Allow me to connect to the be prompted with performing a reset using! With one of the machine password with that assumption will appear, prompting you to enter and confirm new! From the homepage I did it multiple times, with the same result type the!, try them all this would allow me to connect to the ID!
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