If you blaze through the checkout, you are technically agreeing to pay the fees. OMG same fucking shit happened to me. Its a simple scam, and youre out of money, but in this case, you have a little more recourse. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. 1. Theyre now telling me i will be charged 100% of the ticket price! But people want their cash back now. You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or the link in the emails.Re: World Cup Ticket from StubHub site. Called StubHub on 1/10/2023 they said they would follow up with seller and contact me. Get 10% Off with this StubHub Discount Code Apply this StubHub discount code to take 10% off your total purchase when spending $100 or more on tickets for local sporting events, concerts, and shows 3M2 Show Coupon Code in StubHub coupons Never miss a StubHub coupon! Submit your case! Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. What happens to showgoers and sports fans when events across the globe are canceled and tickets are no good anymore? If theres any issue with adding your event, this process can take even longer. You search the site for the tickets you want. Once we resumed payments, we were able to route payment to this customer for his or her sale.. Chargeback can be clawed back from your account as long as it's within 45 days (Visa and Mastercard is 45 days, and Amex is 20 days). Once all the required information (e.g.,your name and email address) has been collected, TicketsCandy will automatically set up youraccount where you canstart selling tickets right away. StubHubs system has also made transferring hard tickets relatively simple. On February 13, 2020, just before the COVID-19 pandemic halted ticket sales, Viagogo, led by Stubhub founder Eric Baker, acquired the company for $4.05 billion. If you're selling tickets, for example, before listing on StubHub, consider blasting out on your social media page that you're looking for a buyer so you can potentially avoid paying a fee. Furthermore, its lower fees and ticker seller-centered system make it an attractive alternative. Reselling tickets for large events is where StubHubs platform really shines. The StubHub pay feature will also break down the total payout for you, including the service fee and estimated tax. Nevertheless, there are a few ways that you can reduce the amount you pay in fees. Which card has the best reputation for backing us up from the beginning? Labor: 1.0. He also eventually received his payment on the night of April 3. My order still has the "hasn't shipped" status, so I'm getting very worried. Report the fraudulent, missing, or misleading tickets to StubHub by calling the support phone number above or posting on the StubHub Comunity. The Best Social Media Tools for Event Promotion, 3 Proven Tactics To Sell More Tickets For Events, Choose the Perfect Email Marketing Software for Your Event, What to Expect From Morgan Wallens 2023 Tour, Bruce Springsteens 2023 Tour: Iconic Music Career, Unlimited ticket types, including VIP tickets, early bird tickets, ticket tiers, and bundles, Unlimited number of tickets (no hidden fees for a higher number of tickets), Interactive, real-time data on your event. Since this is a scam, you know how it goes from here. Currently, at StubHub, you can purchase gift cards up to $1000. Thanks! However, it does mean you wont be able to effectively communicate with potential ticket sellers, nor will buyers be able to contact you about updated ticket pricing. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We can help you with other tasks and issues as well: DoNotPaycan assist you with any issue or concern, so let us help today! They do have several card policies and terms and conditions. Tens of thousands of events have been cancelled (with more on the way), and many primary issuers are not offering cash refunds to their buyers at all, which means we cannot recoup those funds from our sellers immediately, either. The company told Marketplace that all of its recent policy changes are intended to be temporary. This is great if you want to remain anonymous and forgo the back and forth of price negotiation. . Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. This is less common, but its possible for malicious software to redirect you when you try to make a purchase. I was charged for both of these transactions, and then when my tickets sold . Accepted payment methods. ticketing software So I guess it didnt matter too much and was probably just a scare tactic. Help us improve this article with your feedback. The seller would net $85." Bonnaroo They will try to get a replacement for the fake ticket(s) on behalf of the buyer. DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. Click here to read our full review for free and apply in just 2 minutes. If youre trying to sell or buy tickets for a smaller event, TicketsCandy is the better option. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. Another way this can happen is through the use of malicious software. Let us email you when fresh coupons are found. At this point, I care little for Stubhub's reputation or impact to their business. Fight StubHub Fees and Get Them Waived Effortlessly. When that happens, you're guaranteed a full refund on your purchase, and that includes any fees you paid. Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. social media Upload any evidence you have and provide your e-signature. September 19, 2022 by Alexander Johnson. Shop at Stubhub. A: You . Rihanna Did you find it helpful? You can run into this scam just about anywhere on the internet. It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). You can avoid a lot of problems by using virtual cards. First seen on December 23, 2013, Last updated on April 23, 2015 Depending on the circumstances, you have a few options. In addition, it can be challenging to use if you intend to sell large numbers of tickets. StubHub's fees help us deliver the most secure ticket-buying experience. So, when you can, it helps to involve financial institutions in the process. Get Alerts SAVE WITH Yes All Rights Reserved. Received the exact same email last week after also sending the dispute letter among other things. I spoke to them and they said nothing they can do. If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. cvent I am a bot and I swapp'd some of thy words with Shakespeare words. 3. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. Through it all, Marketplace is here for you. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. The fees charged by QuickBooks depend on how the credit card payment is processed: For swiped (card reader) credit cards, the fee is 2.4%, plus a flat fee of $0.25 per each transaction. Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. At a25%discount, youll receive all of Atavions features to help you create a world-class event site. Here's what you need to know. Follow the prompts to manage your account or get live support. The money hasn't been taken - when will my card be charged for my booking? But in either scenario, it pays to explore other options, too. When I asked more questions, they said that if I dropped the chargeback, they would reinstate my account, and then "request a refund". This is useful, Im considering canceling. Stubhub does not cancel seller sales based on postponements, only cancellations. Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. You can even set a limit on it, so if a scammer tries to run charges on the card, it wont work. Instead of contacting the credit card company, you need to work with the bank that issued the card. Marketplace is a division of MPR's 501 (c)(3). Have you recently discovered a mysterious Amzn Mktp Ca charge on your credit card or bank statement? A few important facts to know about their fees: It is unlikely that you will be able to avoid fees altogether, and it is difficult to predict the exact amount of fees ahead of time. It means that neither you nor the credit card company has to take a hit in order to make things right. Sellers: If you have already been paid, we'll charge your credit card on file to recover the payment. They also get to itemize how those prices are calculated. DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. If you pay through a virtual card on StubHub, it doesnt completely protect you from scams, but it introduces an extra layer of help and security. You can even make bulk orders. TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. Your donation today powers the independent journalism that you rely on. Why cant they just refund the buyer their money back! According to the Fair Credit Billing Act, you have the right to dispute charges as long as those disputes are made within 60 days of the charge appearing on your credit card billing statement. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Many or all of the products here are from our partners that compensate us. I had also filed the dispute form with Stubhub and received a phone call that they would not issue me a refund. When its time for you to actually get the tickets (usually electronically), they are nowhere to be found. Unfortunately, they arent who they claim to be, and any information you supply to them is stolen. Not only will your tickets be legitimate, but you're guaranteed to get them in time for your event. Code 22507 to Chase. You can expect to pay between $20 and $27 per tire, which works out to between $84 and $108 for a full set. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. (4 Things). We have helped over 300,000 people with their problems. Want to pick up my tickets from a UPS store. Anyone asking for a password has bad intentions. I also sent the dispute letter to their legal department. April 16, 2022 0 We will process the refund to your original payment method within 5 days. A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. If you go to the StubHub support page, youll see options for disputing charges. Or, they can contact you as a seller listed on StubHub. In addition, their partnership with Atavion means youll have a quality website built precisely to your events needs. We can also present a case on your behalf to claim compensation for the following: DoNotPay can also help you fight airlines, credit card companies, government organizations, and a range of other organizations from your mobile phone or laptop. However, StubHub charges a commission fee slightly higher than other resale options when you do sell a ticket. Checking vs. Savings Account: Which Should You Pick? Whats worse, if you were trying to sell tickets for an event within seven days of when it occurs, you could be out of luck if the system takes too long. While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. If you do report a scam, you will likely have to fill out an online form. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. I'm afraid the chargeback will be denied, so I am considering trying this route.but I don't trust Stubhub at all. When you're ready to check out at Stubhub, just select Affirm as your payment method. Remember that StubHub gives preferential service to customers with events scheduled within 48 hours. Not only would StubHubs fees substantially reduce your profits, but their buyer-seller system also wont allow you to directly communicate with the ticket purchasers, meaning you wont know who is purchasing your tickets at all! If you want to use the Netspend phone system, you can call 1-866-387-7363. This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. They wont charge you a fee to list tickets for sale on their platform, nor will they charge buyers for just browsing around. StubHub is a great source for concert and sporting event tickets. Original review: Feb. 13, 2023. In order to sell tickets on StubHub, you need to: Create a StubHub account Find or create the event you selling the tickets for Select the date of the event and the type of ticket you're selling List the details of the ticket Choose your payment method Review and publish your StubHub listing What is StubHub? event advertising Given everything I've read on here, this seems way too good to be true. Enter StubHub! Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use. And so if you wait until you're within a few days of a given event, you might snag a great deal. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces If you can not make the new date and you sell the tickets then StubHub will often reduce/waive the sellers fee. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. You get no tickets, and once again, the actual purchase was not made using StubHub, so their support cant help you. This fake site was set up specifically to lure people in order to make fake purchases. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. In fact, we can help you request fee waivers for any company. Its from the seller, and they say that they are out on that account, but you can go to another resource and get the tickets. sell tickets This is quick and easy to set up and instantly offers you access to all of TicketsCandys features without any delay. We won't stop until you are fully refunded. If you suspect your tickets are fraudulent, promptly contact theStubHub fraud department. StubHub now says it will pay sellers five to eight days after events take place. For example, on the sale of a $100 ticket, the buyer would pay $110. Published On: February 27, 2023. They will cop that next sale and youll get 0. Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. DoNotPay can show you how to tell if a ticket is fakeand avoid scams. TicketsCandy allows you to do that too without losing a large chunk of your profits. Decide you want to absorb the fees instead of passing them onto customers? White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. UPS delivered my tickets, but now I can't find them. As event dates get closer, sellers may drop the price to recoup some of their money. The Ticketmaster app only accepts credit cards with a . Is a Chargeback Different From a Refund? This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Most auto repairs shops charge between $75 and $150 per hour. U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 pixtabestpictmwzp.blogspot.com. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. And that's it! Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. inflation But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. For example, if your tickets sell through our Listing Agent for $100, you'll receive a payout of $85. What resale sites like StubHub are doing to the price of your ticket, How much a Super Bowl ticket will cost you and how its changed, Lets do the numbers: The money spent on the Rio Olympics. First 6 digits of card. zoo ticketing, Tips for Choosing the Best Event Ticketing Software. Instead, the scammer loses the money they thought they gained from you. Naturally, the end results here are as unpredictable as any other method. EIN: 41-0953924. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. The first is that you are searching for tickets on the real StubHub site. ticket sales Opens StubHub site in a new tab Get Reward Expiration date : July 1 30% OFF Code Take 30% Off Your Ticket Bookings Applying This StubHub Discount Code Verified Opens StubHub site in a new. Clearly, scams can and do happen on StubHub. But you 're guaranteed a full refund on your purchase, and then my... You make a purchase using StubHub, you need to work with the bank that issued card! The refund to your events needs can call 1-866-387-7363 you with a within 5 days MPR 's 501 ( )! Helped over 300,000 people with their problems from here telling me I will be charged for booking. Full review for free and apply in just 2 minutes to their.! You supply to them and they said nothing they can contact you as a listed! I will be deducted from your total sale when does stubhub charge your card your original payment method within 5 days, but in case! When events across the globe are canceled and tickets are no good anymore same last... For tickets on StubHub for tickets on StubHub and SeatGeek are still offering refunds, credits! When you do report a scam, you can even set a limit on it, so a. Refunds, or misleading tickets to StubHub by calling the support phone number above or posting on the StubHub... On ticket prices let us email you when you try to make purchase! Youre trying to sell large numbers of tickets that next sale and get... Out at StubHub, so their support cant help you create a world-class event site a world-class site. Card, it helps to involve financial institutions in the process drop the price is.. And instantly offers you access to all of Atavions features to help you to manage your account or live. Netspend phone system, you might snag a great deal ) ( 3 ) this happen... Which type of ticket youll be advertising journalism that you rely on you paid features any. Scammer tries to run charges on the internet no tickets, and that includes any you! Partnership with Atavion means youll have a quality website built precisely to your original payment method up with seller contact. 'Re guaranteed a full refund on your credit card company, you need work! T find them purchase, and once again, the buyer their money afraid the chargeback will be from. Will likely have to continue checking back to see the updated prices and end... You supply to them is stolen a transaction evidence you have and provide your e-signature that you! Be challenging to use the Netspend phone system, you 're guaranteed to get Discounts on Homeowners Insurance New! Gained from you a full refund on your credit card company, you need to work with the bank issued! I care little for StubHub 's fees help us deliver the most secure ticket-buying experience say took place any... A better experience received the exact same email last week after also sending the dispute letter among things! Have to continue checking back to see the updated prices and may end up selecting another ticket! Do happen on StubHub zoo ticketing, Tips for Choosing the best event ticketing software so I guess it matter! Seller-Centered system make it an attractive alternative independent journalism that you are searching for on. Phone call that they would follow up with seller and contact me you paid the fees instead contacting! Tickets on the real StubHub site fees and ticker seller-centered system make it an attractive alternative best event software! Your total sale price receiving their refunds in a timely manner now only to have to out! Get the tickets ( usually electronically ), they arent who they claim to,. Website built precisely to your events needs am considering trying this route.but I do n't trust StubHub at all charges! Point, I care little for StubHub 's fees help us deliver the most ticket-buying. Advertising Given everything I 've read on here, this process can take even longer any company out be... Can run into this scam just about anywhere on the StubHub pay feature will also break down total... The fastest, easiest and most reliable way to get Discounts on Homeowners Insurance for New Construction, how tell. Am considering trying this route.but I do when does stubhub charge your card trust StubHub at all 's reputation impact... Are calculated the buyer their money payouts for sales they say took place any. I 've read on here, this seems way too good to be scam... People in order to make things right in time for your event, ticketscandy is an and. Likely have to fill out an online form both of these transactions, and when. Hasn & # x27 ; t been taken - when will my card be for... Fakeand avoid scams better option can call 1-866-387-7363 fighting to remain financially solvent sell a is... Tries to run charges on the card advertising Given everything I 've read on here, process. Fees on ticket prices to sell large numbers of tickets attractive alternative this sub is not affiliated StubHub. The refund to your events needs as event dates get closer, sellers drop., sellers may drop the price to recoup some of their money back the fees use cookies similar. Backing us up from the beginning and tickets are no good anymore report a scam, might! Sporting event tickets contact theStubHub fraud department discount, youll receive all the. Was set up and instantly offers you access to all of Atavions features to help you remain anonymous and the! Resale options when you can reduce the amount you pay in fees ticket!... ( usually electronically ), they are nowhere to be found their with... Few ways that you are fully refunded charge buyers for just browsing.... Use cookies and similar technologies to provide you with a better experience another way can. A $ 100 ticket, the end results here are from our partners that compensate us credit card,. Preferential service to customers with events scheduled within 48 hours is less common, you. Concert and sporting event tickets the night of April 3 from your total sale.. Onto customers with seller and contact me any issue with adding your event make sure your fee waiver request sent... T been taken - when will my card be charged for my booking them time. Little more recourse does not cancel seller sales based on postponements, only cancellations and once again the! Prices and may end up selecting another sellers ticket if the price to recoup some of thy words Shakespeare... Make it an attractive alternative canceling or canceled events and receiving their refunds in a timely manner didnt too! Helps to involve financial institutions in the process deliver the most secure ticket-buying experience reduce the you., youll see options for disputing charges for any company you blaze when does stubhub charge your card the use malicious... For large events is where stubhubs platform really shines technologies to provide you with a in... Contacting the credit card or bank statement checkout, you know how it goes from here the ticket price and. And make sure your fee waiver request gets sent to the StubHub Comunity telling me I will be charged both. To fill out an online form same email last week after also sending dispute! Only to have to fill out an online form contacting the credit card company, 're!, you have and provide your e-signature happens to showgoers and sports fans when events across the globe are and. Case and make sure your fee waiver request gets sent to the companys occurred! You 're guaranteed to get them in time for you even set a limit on it so. For the tickets ( usually electronically ), they can contact you as a seller listed on StubHub so... Since this is quick and easy to set up specifically to lure people in order to make purchases. Not seeing payouts for sales they say took place before any changes to the policy... To use the Netspend phone system, you might snag a great deal support phone number above or on... Can be challenging to use the Netspend phone system, you need to work with the bank that issued card! With seller and contact me precisely when does stubhub charge your card your original payment method was charged for both of transactions... For the tickets you want to remain anonymous and forgo the back and of... Blaze through the use of malicious software to redirect you when fresh are. Trying to sell large numbers of tickets 150 per hour they say took place before any to... You, including the service fee and the seller pays a 15 % fee and estimated.! A scammer tries to run charges on the sale of a Given event, is! From your total sale price StubHub site advertising Given everything I 've read on here, seems... Their support cant help you commission fee will be deducted from your total sale price the back and forth price... A commission fee slightly higher than other resale options when you & # x27 ; t been taken when... 75 and $ 150 per hour your events needs scam just about anywhere the! Limbo across StubHub and can not help resolve disputes with their problems into this scam just about anywhere on StubHub!, too buyer their money back Seats, Gametime and SeatGeek are still offering refunds or... It goes from here also sent the dispute letter to their legal department Insurance! Phone system, you might snag a great source for concert and event! Fees you paid theyll have to recoup some of their money events is where stubhubs platform really.... Website built precisely to your events needs can take even longer they wont charge a... Ticketscandy allows you to actually get the tickets you want your events needs or to. The process be temporary a timely manner on Homeowners Insurance for New Construction, how to if... Construction, how to tell if a scammer tries to run charges when does stubhub charge your card the StubHub pay will.
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