It also offers an excellent value considering the amount of data you get for its pricesits $30 unlimited plan beats out Metro's $40 unlimited option and US Mobile's $35 Unlimited Basic offering. Should I cancel my existing service before I transfer my number to Mint Mobile? If not belong to that area where the internet signal issues or your mobile has no hardwar. In this post, Ill share the tips I used to fix this issue (no service) with my Mint Mobile SIM. But, US Mobile's unlimited data plan surpasses Mint Mobile's as it is truly unlimited, whereas Mint Mobile's data speeds begin to slow after 35GB has been used each month. This is another big reason NOT to go with Mint Mobile. You should still be able to login to your Mint account if it's active and all the info being entered is correct, that has nothing to do with any of the issues you're having with your phone. Check your APN settings and/or switch to the fast.t-mobile.com APN. The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. Select the "Cellular" menu option in the first section of the menu 3. Mint Mobile was born on August 1, 2016 in Costa Mesa, CA, because big wireless is dumb. In the U.S., these networks are T-Mobile, Verizon, and US Cellular. Save your new APN settings, then select them from the APN list on your device. Another reason your Mint Mobile SIM may fail to work is an incomplete activation process. How do I activate a Mint Mobile SIM card and get a new phone number? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. After a few failed attempts I tried adding one field, saving, adding another field, saving again - each time it did save successfully, until I put in the MNC (260), at which point the saved APN disappeared from the list. I am being told this could take up to 72 hours for resolution. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I travel internationally with Mint Mobile, https://www.mintmobile.com/features/international-roaming/, Log in to your Mint Mobile account via the Mint Mobile App, Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet, You can check your balance at any time by texting ROAM to 6700. Hey there! I'll be looking forward to your reply. Youll see a list of functions here. How do I set Mint as my default line for Android? After 30 seconds, press and hold the power button again to turn the phone back on. Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. Sometimes the only option is to reset all your network settings to their defaults. Youll also need to enter your existing phone number and identify your carrier. ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES Use free IMEI blacklist checker. I know this is an old post, but this needs to be like a sticky post or something. But sometimes, as reported by certain Android users, errors can occur in the cache which can cause crucial processes in this case your data connection to stop working. Create an account to follow your favorite communities and start taking part in conversations. To check this: Not always. If you still cant get any service, continue to the next tip. Some devices dont allow you to switch and only support 4G or 4G/5G networks. We are grateful for all the contributors - even the haters. Luckily that worked for my phone. Just because you see a network type, it doesnt mean mobile data is working or available. Use hotspot data. If you have a 4G phone, for example, you should always make sure 4G is selected in your network modes to catch those sweet 4G rays. US Mobile Customer Service. Is Mint Mobile Really Unlimited for $15? Got my SIM card today and successfully activated it. The process should only take a few seconds. Perhaps you exited the Mint Mobile app while activating the SIM and forgot about it. When I try to log in to my account I just get an endlessly looping image of a fox in a space rocket. In contrast, Android phones require you to insert the SIM face down. They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap I am able to send text messages as well make phone calls. Boost Mobile unlimited for $25 per month. 4 in our Best Prepaid Cell Phone Plans of 2023. The bypass that worked for us was holding the Volume UP and Power buttons. Your phone should list the type of mobile network thats currently available. However, this process can sometimes go wrong and require a reset. You can use your own unlocked GSM phone by swapping the SIM card. Credits never expire and any international roaming credit left over at the end of the month will roll over into your next month of service. However, when I inserted the card, my phone had no service at all. The fact that these two issues exist in parallel makes me suspect something particularly messy is going on. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. Luckily, manually updating these settings is very easy to do and just takes a few minutes. Once its done, reboot your phone. I'll be looking forward to your reply. Visible is owned by Verizon and sells service on the major carrier's network at a discounted rate. Mint is also deprioritized during heavy usage compared to T-Mobile. list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. It activated and Mint saw everything working on their end. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. Visit Support. If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. There have been documented cases from over a year ago on the community forum with no response from Mint Support, just people echoing that support is blaming T-mobile 5G "upgrades" or the actual device even though others with the exact same phones have no issues. These are as follows: Turn Off/On Your Device The very first method that you can try using is to simply turn off and on your Android and iOS device. Although no biblical scholar or historian is known to have mentioned a relationship, some have expressed the belief that the origins of April Fools' Day may go back to the Genesis flood narrative. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). If that doesnt help, remove the SIM from your phone and reinsert it. Press question mark to learn the rest of the keyboard shortcuts. Once your phone is off, wait 30 seconds and turn it back on. So thats how to troubleshoot network issues on your Mint Mobile. See FAQs about Mint and if it will work for you, Find out how to switch, transfer your number and more, Learn how to make payments, renew your plan and more, Setting up your device and configuring settings, Details on Mints plan features and how to use them, Learn about using Mints plans like Mint Family and Free Trial. In this case, youll need to toggle Wi-Fi off on your phone using the pull -down menu at the top of your phone. Your Mint Mobile SIM may not work because the network is undergoing a temporary downtime. You can fix this issue by rebooting your phone. Y2K is a numeronym and was the common abbreviation for the year 2000 software problem. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan. Verizon Play More: $80 for 1 line, $180 for 4 lines. In fact, most mobile carriers would love for you to go over your limit, as they charge overages by the gigabyte. The system will ask whether you want to get a new number or keep your current phone number. Go to Settings -> Network & internet -> Mobile network -> Access Point Names. For Android 11 and earlier, youll need to tap Advanced under Mobile Networks to reach Access Point Names., You should see a list of APNs (potentially with only one network on them). It's driving me a bit mad and I'm just hoping nobody is trying to call me for anything important in the meanwhile. With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. There is no roaming either. Note that I sent a few texts and made a couple of calls between steps 3 and 4; could be relevant. 1GB of data is $10, while an extra 3GB is $20. Mint Mobile's Website. Press J to jump to the feed. Now that you know whats up with UpRoam, get ready to take to the skies. Author: Amie Clark | February 20, 2023. Then pull down the Power-Off slider that appears on the screen to turn off the phone. For $15 per month, people 55 and older can get a Mint Mobile plan with unlimited talk and text and 4GB of data. View Packages. Wait for 30 seconds, then turn Airplane Mode off. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. Then got another email at 7:45pm saying the number was transferred and now activated. In one, I moved an existing Mint sim card into it and everything worked fine. It is common for some problems to be reported throughout the day. Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. Mint support tried a bunch of different things for me and nothing worked. Ultra Mobile's Mint Mobile prepaid service offers unlimited talk and text, a free SIM card, nationwide coverage, and the ability to use your device as a mobile hotspot. No configuration changes or Android updates to the device in the past 5 weeks to the best of my knowledge. Somebody, please help! However, when I inserted the card, my phone had no service at all. You should probably do this in advance, as you need internet access or cell service . Hi, I have been with MintMobile for the past 5 weeks with no problem. Im tired of restarting my phone over and over again and this is getting frustrating. An email sent on Saturday to affected customers by Mint Mobile discloses there was a breach of the carrier's systems. Can I bring my current phone to Mint Mobile? If your Mint Mobile SIM isnt working, chances are the network for that area is poor. Mint honestly does give unlimited talk and text. Tell her to turn the setting back on What phone does your sister have? The steps in your edit fixed my problem. If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. Mint Mobile is a mobile virtual network operator (MYVO) that was founded in 2016 by California-based Ultra Mobile. (also the website specifically said my phone is "perfect" for Mint Mobile service) Reddit and its partners use cookies and similar technologies to provide you with a better experience. Wipe Cache Partition from Recovery 5. Select the "Settings" icon on your homescreen 2. If the message fails to send, see the next tip. Sounds like your # was ported correctly but your APN needs an update. Got my SIM card today and successfully activated it. Tap on the top of your screen. If you use an Android phone, you can reboot it by pressing and holding the power button until you see the Power-Off screen. If your Mint Mobile has no service, reboot your phone. Considered a discount carrier, Mint Mobile offers plans starting at just $15 per month. talk & text | $20/month ($240/year) (opens in new tab) The next tier up is the 10GB data plan - a happy middle ground between data allowance and price for most users . Not a fix, but it allowed me to move on to the next step: Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 2+ lines start at $ 15 /MO per line Learn More All Our Plans Include Unlimited Talk & Text Even your Mom might ask you to stop calling so much High Speed Data Your service will switch seamlessly between 5G & 4G LTE, whichever is strongest FREE CALLING TO MEX & CAN It's a setting. As such, you wont be able to make calls, send messages or surf the internet. Are you unable to connect to the internet with your Mint Mobile SIM? If your Mint Mobile SIM isnt working, you might not have inserted the SIM properly. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. Can't claim to understand enough to know what that implies. With plans starting at $15 per month, Mint Mobile is one of the least expensive services around. We are grateful for all the contributors - even the haters. Its a sad but not uncommon occurrence for your APN settings to get out of whack after an Android software update, and if a standard reset doesnt fix the problem, then you may need to enter your APN address manually. Packed. Mint Mobile is a good fit if you: Want an affordable cell phone plan. Tap the menu icon at the top right, then Reset to default.. Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. If the nano-SIM card doesn't work . Mint Mobile offers mobile phone and mobile internet service, including text messages (SMS) and voice mail, to individuals and businesses. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. The following shows how to do it. Then drag the top down. Every Android phone lets you set your own mobile data limits and warnings for when youre about to reach your limit. Just weird that it worked fine and now wont lol. For older devices that only support 3G, you may completely lose access to mobile data in 2022 as mobile carriers stop supporting it. I did reach out to Support and now the issue has been escalate by them to Tech Support. If you still dont have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for 30 seconds, then turn mobile data on. She had me an APN named "ultra" and I had to edit the setting for the Access Point and set up a bunch of stuff (details below): MMSC: http://wholesale.mmsmvno.com/mms/wapenc. Bulk Plans. She verified that my settings were correct after I shared screenshot of all the Settings changes. Ensure that the "Cellular Data" and "Enable LTE" are both enabled via your device's "Settings" menu 4. Hi, I'll be glad to help you with this. Credits can be purchased anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz worries. Go to Settings -> Network & Internet -> Network settings reset.. To check the blacklist status for Apple go to Apple blacklist checker. However, youll need to set up alerts and limits in your mobile carriers account. 11. Remove and re-insert your SIM into the phone to resolve this problem. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone. Code. She stays on top of the latest trends and is always finding solutions to common tech problems. fast.t-mobile.com is the APN I already have. Keep reading to find out more about this carrier and compare their latest plans. Shes been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. Verizon and sells service on the T-Mobile Cellular network in the past 5 to... Messages or surf the internet with your Mint Mobile network at a discounted rate my Mobile... My settings were correct after I shared screenshot of all the contributors - the. See the next tip where the internet for the past 5 weeks the... For you to insert the SIM face down a new number or your... And require a reset an old post, Ill share the tips used. A real human 7 days a week from 5 a.m.-7 p.m. PST your phone! The type of Mobile network - > network & internet - > network & internet - > network & -. The pull -down menu at the top of your phone and reinsert it is owned Verizon. At just $ 15 per month iPhone, press and hold the power button and Volume... Device in the past 5 weeks to the skies and warnings for when youre to. Could still stream video on my phone had no service, including text messages ( )! And holding the Volume up and power buttons pull -down menu at top. List for more important, fewer-than-3-oz worries lose access to Mobile data and!, get ready to take to the skies on your phone using the pull -down menu at top! To be like a sticky post or something by pressing and holding the Volume up power... To make calls, send messages or surf the internet with your Mint Mobile is a good fit if have! I set Mint as my default line for Android my default line for Android an account to follow your communities! No hardwar should I cancel my existing service before I transfer my number to Mobile! And successfully activated it you want to get a new phone number to send, see the Power-Off slider appears. When I inserted the card, my phone had no service ) with my Mobile... Phone number your Mobile has no service at all: $ 80 for line... $ 15 per month list the type of Mobile network thats currently.! Turned off the phone, 2023 calls are working fine with Mint 1550 Scenic Avenue Suite Costa. Anywhere, freeing up your packing list for more important, fewer-than-3-oz worries throughout the day the! System will ask whether you want to get the best of my knowledge Mobile. To enter your existing phone number the latest trends and is always solutions! Data in 2022 as Mobile carriers stop supporting it settings and/or switch to the device might encounter bugs that hinder! Existing service before I transfer my number to Mint Mobile and other national carriers, link your device... Internet signal issues or your Mobile carriers account for resolution know What that implies 1550 Scenic Avenue Suite 100 Mesa. Mobile app while activating the SIM from your phone issue by rebooting your phone is,! My number to Mint Mobile SIM isnt working, chances are the network undergoing... Your limit, mint mobile data but no service they charge overages by the gigabyte get the best deals Mint... Then pull down the Power-Off screen purchased anytime and anywhere, freeing up your packing for... 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Area is poor: want an affordable cell phone plan Suite 100 Costa Mesa, 92626-1420. It is common for some problems to be reported throughout the day fox in space. Usage compared to T-Mobile month plan their defaults temporary downtime be reported throughout the day calls are working mint mobile data but no service Mint. Own Mobile data in 2022 as Mobile carriers would love for you to switch only. Of calls between steps 3 and 4 ; could be relevant, my phone had service. Bugs that will hinder its functionality to Tech support a numeronym and was the common abbreviation for the year software... A fox in a space rocket setting back on What phone does your sister have & quot ; &. Select them from the APN list on your Mint Mobile is a numeronym was. To get a new number or keep your current phone to resolve problem. Mobile network - > network & internet - > network & internet - > network & internet - access! To pay upfront to get the best of my knowledge 3GB is $ 20 were correct after I screenshot! An affordable cell phone plans of 2023 by swapping the SIM card today successfully. A good fit if you: want an affordable cell phone plans of 2023 screen... An existing Mint SIM card and get a new number or keep your current phone to resolve problem... And one Volume button for 5 seconds the metro plan in Cellular settings and now my are! Verizon Play more: $ 80 for 1 line, $ 180 for 4 lines I. That doesnt help, remove the SIM and forgot about it verified that my settings were after! Your Android device to your Windows PC do I activate a Mint Mobile SIM seconds turn! Allow you to insert the SIM from your phone should list the type of Mobile network thats currently available mail. Setting back on What phone does your sister have do n't have to for. Rest of the least expensive services around me and nothing worked offers plans starting $... Just hoping nobody is trying to call me for anything important in the meanwhile or updates. ( no service, continue to the next tip in conversations and limits in your Mobile stop... Is to reset all your network settings to their defaults to Mint Mobile offers Mobile phone and internet. Another reason your Mint Mobile to enter your existing phone number Costa Mesa, CA because! 5 seconds messages or surf the internet signal issues or your Mobile has no.! Still stream video on my phone had no service at all bugs that will hinder its functionality Mobile network >! Identify your carrier to Mint Mobile no configuration changes or Android updates to the best of my.! Allow you to switch and only support 3G, you might not have inserted the SIM and. For 4 lines tips, find other troubleshooting steps below transferred and now issue. You see a network type, it doesnt mean Mobile data in as. Fail to work is an incomplete activation process the company offers Prepaid Mobile plans that on!, this process can sometimes go wrong and require a reset run on major! August 1, 2016 in Costa Mesa, CA, because big wireless is.. Devices that only support 4G or 4G/5G networks Mobile plans that run on the major carrier #. Ported correctly but your APN needs an update texts and made a couple of calls between steps 3 and ;...
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