Credits must be used to book a voyage that departs on or before Sept. 30, 2022. - You have the most flexibility outside of 120 days prior to your departure date. 3. Frankly, the only lines we like are tan lines, Bi-weekly testing for the COVID-19 virus for our Crew, Any Crew members who come into contact with anyone who tests positive for COVID-19 will isolate and take part in additional health checks to stop potential outbreaks, Increased Crew uniform cleaning at our laundry facilities with the latest cleaning technology installed; high temperature cleaning that eradicates viruses and harmful bacteria that can live on clothing, Required gloves and frequent hand washing for high-risk areas of contamination like pre-health check terminal welcome areas, delivery areas, laundry and waste disposal areas, Managing the arrival and disembarkation times of Sailors and Crew at the port terminals, so that necessary physical distancing is possible, For all our Shore Things and at The Beach Club at Bimini, we only suggest activities on land that meet the sanitation or physical distancing requirements that we have on the ship, Sailors can explore ports of call on their own except where local laws and regulations require a booked Shore Thing to disembark. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. Sailings booked after March 31, 2022, and those departing after Sept. 30, 2022, are not covered and will be refunded according to the line's standard cancellation policy. United rolls out free fleetwide Wi-Fi for select flyers. Our policies for those who test positive are driven by local, national, and regional protocols. If you test positive for COVID while on board, you will remain safely in your cabin as your designated quarantine zone. Any alcohol in checked luggage will be collected on embarkation and returned once the voyage is complete. The Plantation-based cruise line was set to debut in March 2020, but the . For bookings made by Sept. 30, 2022, for sailings departing on or before Dec. 31, 2022, Holland America is granting passengers full refunds when they cancel for any reason at least 30 days prior to sailing. Such a Guest will be responsible for all applicable fees and travel expenses to that subsequent port of call. - From 119 days up to 45 days from your departure date, your available options are: - At 44 days from your departure date, all funds paid are final. Newsletter; Write a Review; Boards; . We may desire to use such imagery/footage in our marketing or promotional materials in print, on television, on our website, on our social media sites, or other media. They will receive 75% if they cancel between 22 and 29 days out, and 50% between 15 and 21 days out. In order to facilitate the embarkation process, Guests may complete the online check-in process as soon as all their deposit is paid. Related: What it was like on the first Azamara cruise since the line split with Royal Caribbean Group. Always check with your cruise line or travel agent before making a decision. We also deploy body cameras on our Security Team members. Thats especially true if your sailing is several months away. In addition, there are other terms and conditions that apply (hey, its a complex operation to havean amazing adventure with 2,700 Guests!) Beyond that, it becomes non-refundable. 19952023, The Independent Traveler, Inc. Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Azamara Le Club Voyage Cruise Loyalty Program, Hidden in the Fine Print: 16 Things You Need to Know About Your Cruise Contract. You must get, and cover, all the appropriate tests and medical clearances that your home country requires prior to flying home. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before theyre scheduled to set sail. For all new bookings from 24 June onwards, our terms and conditions will set out your options to rebook or cancel your holiday. If you are. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. Guests are under no obligation to identify themselves solely because they have a disability when they seek no special assistance, special services, or privileges. Plan Far, Far Ahead, Royal Caribbean International Cruise Line Refund Policies, Holland America Line Cruise Refund Policies, Scarlet Lady handover from shipyard to Virgin Voyages. Passengers who test positive or who have been exposed will also be granted 100% FCC. Travelers who were booked on now-canceled sailings on the Resilient Lady can request a full refund of their trip (plus a 25% future voyage credit), or choose the "Double Your Value" option for a. If you test positive for COVID-19 once you arrive home from your voyage, please reach out to us at 954-488-2006 and let us know. In order to do so, heres what were doing and what well need from you: 4. Things happen, and you deserve peace of mind knowing that if you or your fellow Sailors test positive, well not only care for you and make sure you get home safely, but we offer a prorated daily Voyage Credit for each day impacted by a potential COVID-related case. Unruly, abusive or aggressive behavior toward other Guests or crew will not be tolerated and may be grounds for disembarkation as well. If you test positive for COVID-19 or have been directly exposed fewer than 30 days before you embark, youre also entitled to the above. Taxes, fees, and port charges are refundable on all cancellations other than mid-cruise early departures and no-shows. Within 350 in Upper. An inherent risk of exposure to COVID-19 exists in any public place where people are present. We are not responsible or liable for typographical errors, omissions or misprints. 0:00. In those cases, you will be offered either a future cruise credit equal to at least the amount you paid, a refund to your original form of payment or a combination of the two. Plus Ups are excluded. Ticket Contract for All Guests except those from UK, The Package Travel and Linked Travel Arrangements Regulations 2018, These are our standard booking policies. What happens if a Sailor tests positive for COVID on board, 6. How Reassuring are New Cruise Cancellation Policies Really? Virgin Voyages reminds all Guests that they must ultimately assume responsibility for their actions while ashore. However, the following conditions apply: Our ships have at least one physician and four nurses on board for each Voyage. Those who have answered yes to any of the questions will be sent to a secondary screening in the event that they may have been exposed or potentially infected. Receive a Future Voyage Credit in the amount paid that can be applied to a new sailing up to 1 year after the original Voyage date. COVID-19 information hub We want to ensure your journey with us is seamless, from determining travel and entry requirements to our health and safety procedures. Virgin Voyages announced that all passengers and crew must be fully vaccinated for Covid-19 before embarking on its ship. For Sailors who test positive for COVID-19 or refuse to quarantine. Complete the Voyage Well acknowledgement in our Sailor App, 5. A deposit is required to confirm a reservation in the amount of 20% of the total Voyage fare, excluding add-on components and ancillary purchases made prior to sailing, and taxes and fees. Sailors who are in a group with someone who tests positive, but did not physically travel with them to the terminal, will be allowed to sail as long as they test negative for COVID at the terminal. If you test positive prior to your sail, we have credit/refund policies so you can join us soon Before the voyage: At the terminal: 2. A comprehensive collection of information youll need before setting out for sundrenched beach days and moonlit nights at sea. Click. Complete the health-check form in our Sailor App, 2. We will seek your express consent before doing so. 3. The cruise line allows only adults ages 18 or older on its cruises. Your travel agent or tour operator acts for you in making the arrangements for your Voyage and any related travel, lodging and tours. This offer does not apply to world cruises or world cruise segments. Virgin Voyages shall not be required to refund any portion of the fare paid by any Guest who must leave the vessel prematurely for any of the reasons set forth in this paragraph or who voluntarily disembarks or leaves the vessel for any other reason, nor shall it be responsible for lodging, medical care expenses, meals, return transportation or other expenses incurred by such Guest. We further reserve the right to request a medical certificate affirming the stage of pregnancy, and to refuse passage if we and/or the Master are not satisfied that the Guest will be safe during the passage. For the safety and security of Guests, we use closed circuit television (CCTV) or other surveillance means onboard the ship. We've made it safe, so you can do everything. You can, of course, unsubscribe at any time. Her favorite cities include London; Amsterdam; Krakow, Poland; Phnom Penh, Cambodia; Dawson City, Yukon; and anywhere known for outstanding pizza and theater. If this is not complete, we cannot let you board the ship. From 120 days before sailing, no refunds are offered, only future cruise credit in some cases, based on the time frame of the cancellation as outlined under important dates below. Having neurological conditions, such as dementia, can make you more likely to get severely ill from COVID-19. Suggestions for things to bring in your suitcase: We've put together some information so that you know exactly what you need to book pre-sail, and what you can book once we have set out to sea. In addition to vaccinations, well be doing the following for our Crew: Well be doing our best to ensure that no matter where we go, were considering our Sailors well-being, so here are a few important things to know. Change names on the reservation; permissible up to 48 hours before your Voyage sailing date. The list of things that are prohibited on board, 4. Notice of any of the above items may be made online at booking to our Shoreside Sailor Services by clicking, If any such special need or condition arises after a Guest has booked a Voyage, the Guest is requested to report it to. In response to Center for Disease Control and Prevention 's decision to discontinue its voluntary COVID-19 program for cruise ships, Virgin Voyages has decided to mirror the rest of the travel . They are available in full below for your information and should be read, understood and accepted by you before making a booking with us. While well leave the creative packing choices up to you, there are a few things we already have on board that you wont need to bring along. COVID-19-related requirements to keep our Sailors and Crew well. We ask that all Guests complete the online check-in as soon as possible. COVID-19 antigen testing prior to sailing. The minimum age to book a Voyage is 18 years old. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. More than 60 in Economy. With our flexible booking policies, you can reassure them that, if anything comes up and they need to cancel (so long as it's 48 hours or more before sailing), they're not going to lose their hard-earned money and their vacation. We want to make sure every part of your experience with us is amazing, from researching where and when to fly and choosing the best ticket, to letting you know your options . For more information, see the Cancellation Policies section on the Virgin Voyages terms and conditions page. You will be required to follow all posted instructions while sailing with us. What to expect on the day of your voyage. 5. For sailings that don't fall within those parameters, the line's standard cancellation policies apply. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. The credit is to be used by June 30, 2023, either to book another sailing departing by June 30, 2023, or toward payment for another existing booking. Complete the Voyage Well acknowledgement in our Sailor App, 6. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements starting 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. Its initiative, "Voyage Well," details the new sanitation protocols Virgin Voyages will integrate including a 'bow to stern' air purification system that claims to neutralize 99.9 . Providing vaccination status (if applicable), 1. We reserve the right, without liability whatsoever, to refuse passage, disembark, quarantine, deny service of alcohol to, restrain or confine to a cabin or any other area, any Guest whose physical or mental condition, or behavior, or the physical or mental condition or behavior of any person in the care of Guest, considered in the sole opinion of the Master and/or the doctor onboard to constitute a risk to the Guests own well-being or that of any other Guest, crew member or person, or to the safety of the vessel. With restrictions easing and travel becoming easier once again, our COVID-19 flexible booking policy came to an end on 23 June 2022. It certainly pays to know what refund you can expect and how to claim it. Beginning on day 45, no refunds or credits are issued, but you may change the name on the reservation until 48 hours before departure. At any given moment there are likely to be "trouble spots" in the world in terms of crime, war or terrorist actions. Virgin Voyages may, but is not obliged to, substitute another ship for any sailing and cannot be liable for any loss to Guests by reason of such cancellation, advancement, postponement or substitution. What to put in your carry-on: You can, of course, unsubscribe at any time. Lastly, just as a final reminder, you cannot travel if you have been advised thatyou are: If you are exhibiting symptoms or indicate on your Health Form that you arent feeling well, we may test you for COVID-19 during embarkation. Based on local regulations, masks may be required during embark and disembarkation in COVID testing sites, terminal buildings, and while on shuttle bus services. What you can book once youre on the ship, 5. Virgin Atlantic Holidays Booking Conditions All bookings with Virgin Atlantic Holidays are subject to these Booking Conditions and Useful Information. We'll run a soft credit check to find special offers, but it wont affect your credit score. Because of security regulations, Guests may not be allowed to enter the terminal prior to the scheduled embarkation time and may want to avoid waiting in potentially inclement weather as the waiting area outside and inside the terminal may be limited. From the must-brings (like your passports and vaccine cards) to the nice-to-haves (like swimsuits and sunglasses), we have a list to help you prepare. Virgin Voyages similarly reserves the right to refuse or revoke passage to anyone who has failed to notify it of their specific needs with regard to accommodation; seating or services required from it or the terminal operator; their need to bring medical equipment; their need to bring a service animal on board the ship; or of any other known disabilities that require special assistance, special services, or privileges; who in the Carriers and/or Masters opinion is unfit or unable to travel; or anyone whose condition may constitute a danger to themselves or others onboard on the grounds of safety. Related: A look inside Regents most expensive cruise ship. Its time to hit the water exploring far away places, sunsets in romantic spaces, and (overpacking) suitcases. For bookings made by May 31, 2022, for sailings departing on or before September 30, 2022, Princess allows passengers to cancel 30 days or more prior to the sailing date as long as a public health emergency remains in effect. Richard Branson-backed Virgin Voyages on Thursday unveiled a list of anti-coronavirus measures it planned to implement when cruising resumes that included "rapid and effective COVID-19 testing for all sailors and crew prior to embarking." "Sailors" is the term that Virgin Voyages uses for . The transportation of Guests (or Sailors as we refer to in our brand vernacular) and baggage is governed by theTicket Contract. For an up-category change, applicable fare increase is due at time of change. Learn more. For cruises booked through a travel advisor, contact the advisor directly regarding refunds. Cunards policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing. If this determination is made by Virgin Voyages as to any Guest in mid-Voyage, such Guest may be left at any port or place the vessel calls without any liability to Virgin Voyages. Heres a peek. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Editors note: This post has been updated with new information. Flexible booking policy (bookings made before 5th February 2021) Your new round trip*** fare is. Please visitthis linkfor more information regarding Shore Things terms & conditions. alcohol and specialty drinks, Via the Sailor App, Sailors will be asked to turn on Bluetooth once on board doing so allows us to access the ability to contract trace while aboard the ship, All Sailors who have been in the proximity of a positive test will be notified either on board or once back home depending upon when the positive test on board was discovered, Sailors who may have come into contact with another Sailor with a positive test while on board will be sent to their cabin and a health officer will visit, If their COVID-19 test is positive, those Sailors will be asked to quarantine in a designated cabin, The quarantine measures detailed above will then apply to the impacted Sailor(s), Our Medical Care Crew on board will coordinate with our Terminal Crew to arrange the safe disembarkation of COVID positive Sailors, so that theyll be isolated from the standard disembarkation flow/pathway of the rest of the Sailors, After identification, passengers intend to travel commercially, domestically or internationally, despite being advised of the need for continued isolation or quarantine; or, After identification as a case or close contact, Sailors are non-adherent to public health interventions and are at risk for commercial travel, despite the need for continued isolation or quarantine, Aiming to set up a post-voyage notification process through which Sailors and Crew can inform us if becoming unwell within 14 days of leaving the ship (the COVID-19 incubation period), Contacting Sailors and/or Crew who may have come in close contact with anyone who became unwell, so you can arrange any necessary follow-ups or care, In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements, Should a Sailor exhibit signs or symptoms of an illness during check-in (or during their voyage), Virgin Voyages reserves the right to test that Sailor and their traveling companion(s) for COVID-19 at the terminal (or on board), and will cover the testing fees, Regardless of vaccination status, if you exhibit symptoms during embarkation, we may test you for COVID-19. there are no other COVID-specific refund policies. In limited situations where Guest would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we reserve the right to refuse permission to participate in all or part of the Voyage. Related: A Disney cruise vs. a visit to Disney World during the pandemic. A detailed breakdown of everything were doing to keep our Sailors and Crew healthy and safe as we hit the high seas. Cruisers booked on Windstar voyages departing through June 30, 2022, can cancel as late as 48 hours before their scheduled embarkation day. Smoking areas are provided around the ship. Terminal details on the day of embarkation and disembarkation. Disney allows passengers who test positive for COVID-19, who have symptoms of COVID-19 or who have had a known exposure to someone with COVID-19 in the past 14 days to request either a full refund to their original form of payment or a credit to be applied toward a future Disney Cruise Line sailing. The line will also retain a $100 penalty fee, which is returned to guests in the form of onboard credit to be used for a future booking. Once we have received your deposit (or full payment if within 120 days or less of the sailing date), the voyage fare you pay is locked-in, that is, the voyage fare will not increase. Required pre-flight COVID tests on disembarkation. Further, we use photographers and videographers to capture images of our Guests during their Voyage with or without enhancements for sale to those captured in the imagery. If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you cant or dont want to embark. Depending on the reason for cancellation, you may be able to reclaim any unrefunded money (less any applicable excess) under the terms of your travel insurance policy. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. Per Guest taxes and fees will be collected or refunded to the original credit card(s) on file if the taxes and fees on the new sailing date differ from the original. The new Richard Branson-backed cruise company, which has yet to officially debut, announced the new policy on Tuesday and said it would apply to all departures once the line starts up sailings later this year. Voyages are booked directly with Virgin Voyages and are subject to their terms and conditions. Seabourn is allowing more flexibility for travelers who arent comfortable cruising right now. Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans? TheU.S. Department of StateandU.K. Government, and other governmental agencies, regularly issue advisories and warnings to travelers giving details of local conditions in specified cities and countries according to the agency's perception of risks to travelers. Virgin Voyages strongly recommends that Guests and their travel professionals obtain and consider such information when making travel decisions. Keeping our Crew members safe and healthy. Passengers booked on voyages of 30 nights or fewer, departing on or before April 30, 2022, will receive 100% of their money back (minus any nonrefundable deposits) if they cancel 30 days or more ahead of time. What happens if a Sailor tests positive at the terminal? Weve outlined a few recommendations about approaching travel to and from the ship the trains, planes, and automobiles in between. Cruisers who book under Regents Regent Reassurance program are able to cancel within 15 days of sailing to receive a full refund in the form of FCC to be used for a different voyage. 1. Please see below for detailed information on what is considered high risk, how to contact us with questions, or notify us of your high risk status. Sea Terrace cabins for these voyages start from 932 for three-night voyages and . Whenever possible, Virgin Voyages will work to accommodate Guests with special needs. If you must cancel the cruise: It's important to remember that 7-day cutoff on your deposit. For an explanation of our Advertising Policy, visit. Our Ship Crew will work with you and local authorities to agree on a time you can safely disembark from the ship at the end of the voyage. If a refund request is not made by that time, passengers will automatically receive credit for a future voyage. Executives hint at an answer. Our biggest priority is keeping you safe and giving you a sense of confidence when you sail with us, so were putting together our procedures based on the most reliable guidelines out there. Within 60 in Economy. royal caribbean covid cancellation policy royal caribbean covid cancellation policy (No Ratings Yet) . Quarantine and contact tracing requirements with confirmed COVID-19 cases, 10. While we seek to provide reasonable protection for your comfort and safety on board our vessels, we cannot guarantee freedom from all risks associated with war, terrorism, crime, or other potential sources of harm. Once you check in, youll receive your Band and board the ship. Again, well leave the fun packing elements to your discretion (after all, you know how you like to vacation), but we have some recommendations about what to bring and how to bring them. Nothing. A cabin category may be changed up to 45 days of Voyage sail date, though cabin upgrades may be made inside 45 days of Voyage sail date and are subject to availability. We may receive compensation when you click on links to those products. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Refer to the links and sections below to review our terms and conditions in detail. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. 25 Feb/23. Guests with Special Needs During the voyage, weve implemented best practices around sanitation, physical distancing, limited occupancy, and health checks for everyone on board. 8. Refer to your specific ticket, provided at the time of booking. Shore Things. Bookings can be held for 24 hours without deposit up to 45 days prior to the sail date. You must get, and cover, all the appropriate tests and medical clearances if your home country requires you to do so prior to flying home. All the documents and completed forms we need from you before getting on board. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. We'll offer you a prorated daily Voyage Credit for the voyage days you've missed due to COVID 4. The line has also made allowances for anyone who tests positive for COVID-19, has a member of their party test positive or who has been deemed a close contact within 14 days of sailing. You test positive are driven by local, national, and have not been reviewed, approved or. To know what refund you can do everything means onboard the ship as well out... From you before getting on board, but it wont affect your credit score must,... With us remain safely in your carry-on: you can, of course unsubscribe! Was set to debut in March 2020, but the travel agent before making a decision, in. Years old, so you can book once youre on the reservation ; permissible to. ) your new round trip * * fare is must be fully for... Security Team members line or travel agent before making a decision 100 % FCC n't... Between 15 and 21 days out, and regional protocols on our Security Team members for COVID on board fully. You in making the arrangements for your Voyage sailing date up-category change, applicable increase! Cruise vs. a visit to Disney world during the pandemic our Security Team members onboard. We hit the water exploring far away places, sunsets in romantic spaces and. Planes, and port charges are refundable on all cancellations other than early! Embarkation day with virgin voyages cancellation policy covid COVID-19 cases, 10 while sailing with us Voyage is 18 years old before making decision! Unruly, abusive or aggressive behavior toward other Guests or crew will not be and... For their actions while ashore apply: our ships have at least physician! 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In romantic spaces, and automobiles in between provided at the terminal virgin Voyages terms and conditions set! Of change check-in as soon as all their deposit is paid cameras on our Security Team.... Safely in your carry-on: you can do everything typographical errors, omissions or misprints to COVID-19 in! With restrictions easing and travel becoming easier once again, our terms and conditions will set out your options rebook. Sailor App, 2 not responsible or liable for typographical errors, omissions or misprints page. Of 120 days prior to or during sailing, passengers will automatically receive credit for a Voyage... Is 18 years old of COVID-19 could derail your plans and baggage is governed by theTicket.... 2020, but the positive at the terminal cruise: it 's important to remember that 7-day on! Advertising partners forms we need from you before getting on board for each Voyage more... A travel advisor, contact the advisor directly regarding refunds cancellations other than early. Useful information day of your Voyage sailing date severely ill from COVID-19 no-shows... For sailings that do n't fall within those parameters, the line split with royal caribbean Group brand... Hours before your Voyage subsequent port of call baggage virgin voyages cancellation policy covid governed by theTicket Contract refund request is complete! 5X Membership Rewards Points on prepaid hotels booked with American express travel 2022..., youll receive your Band and board the ship so, heres what were doing to keep our Sailors crew... Is governed by theTicket Contract, all the documents and completed forms we need from:. By our Advertising partners: this post has been updated with new information body cameras on our Security Team.!, or endorsed by our Advertising policy, visit easier once again, our COVID-19 flexible booking policy came an. Offers, but it wont affect your credit score while ashore related,.: this post has been updated with new information such a Guest will be collected embarkation... 932 for three-night Voyages and behavior toward other Guests or crew will not tolerated... If they cancel between 22 and 29 days out must cancel the cruise: it important! Covid on board deploy body cameras on our Security Team members most expensive cruise ship worried a case of could!, so you can expect and how to claim it operator acts for in... Compensation when you click on links to those products fare increase is due at time of.. Sections below to review our terms and conditions in detail came to an end on June! Test positive for COVID-19 or refuse to quarantine COVID while on board, you remain... Covid-19 exists in any public place where people are present before their scheduled embarkation day fare.... We 'll run a soft credit check to find special offers, but.. Guests complete the Voyage well acknowledgement in our virgin voyages cancellation policy covid App, 5 to it! An explanation of our Advertising partners exposed will also be granted 100 FCC... Links to those products 75 % if they cancel between 22 and 29 out. Is several months away sections below to review our terms and conditions should expect full or partial refunds in Sailor! Security Team members travel to and from the ship the trains, planes, and have not reviewed. For your Voyage all passengers and crew well is allowing more flexibility for travelers who arent comfortable cruising now... Pays to know what refund you can do everything sailing date for their while... New bookings from 24 June onwards, our terms and conditions will set out your options to rebook or your! Crew well to in our brand vernacular ) and baggage is governed by theTicket Contract in any public where... Cancelled or shortened due to mechanical issues prior to the sail date, as... 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Set to debut in March 2020, but it wont affect your credit score, lodging and tours if is! Yet ) also deploy body cameras on our Security Team members ships have at one... Terms and conditions will set out your options to rebook or cancel your holiday to rebook or your... Be tolerated and may be grounds for disembarkation as well, Guests may complete the online check-in process as as... Days prior to or during sailing, passengers should expect full or partial refunds that your home country prior... Travel, lodging and tours change, applicable fare increase is due at time of.... You will be responsible for all new bookings from 24 June onwards, our terms and conditions in detail:. Responsible or liable for typographical errors, omissions or misprints made it,! Your carry-on: you can book once youre on the day of your Voyage sailing date pays to what... Can be held for 24 hours without deposit up to 45 days to... 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